Guidelines for audiovisual materials and services for large public libraries / Audiovisual Committee, Public Library Association, American Library Association
American Library Association, 1975
 Buku Referensi
Guidelines for reference and information services in public libraries / Library Association Information Services Group
Library Association Publishing, 1999
 Buku Referensi
Rosnaiti, author
Analisis kualitas pelayanan perpustakaan umum daerah khusus Ibukota Jakarta : studi kasus pada perpustakaan umum di tingkat provinsi = Analysis of services quality of public library of the special province of the capital city of Jakarta : a case study in the provincial level library
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
 UI - Tesis Membership
Saez, Eileen Elliott de, author
Marketing concepts for libraries and information services
Facet, 2002
 Buku Teks
Syifa Najiah, author
Eksternalisasi Informasi Layanan Dalam Mendukung Promosi Perpustakaan (Studi Kasus Telkom University Open Library Jakarta) = Externalization of Service Information in Supporting Library Promotion (Case Study of Jakarta Telkom University Open Library)
Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia;, 2023
 UI - Tesis Membership
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