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Nurnasrina, author

Pengaruh karakteristik nasabah terhadap office channeling dalam menggunakan produk dan jasa perbankan syariah

Program Pascasarjana Universitas Indonesia, 2008

UI - Tesis (Open)

Iki Sari Dewi, author

Pengaruh dari perceived service fairness terhadap emosi dan behavioral intentions di restoran = Effects of perceived service fairness on emotions and behavioral intentions in restaurants

2013

UI - Skripsi (Membership)

Rizky Satrio Nugroho, author

Pengaruh appraisal emotion service quality perceived value dan customer satisfaction terhadap repatronage intention gedung pertunjukan (Studi kasus : Graha Bhakti Budaya, Taman Ismail Marzuki) = The effect of appraisal emotion service quality perceived value and customer satisfaction towards repatronage intention in the performing arts venue (Case study : Graha Bhakti Budaya, Taman Ismail Marzuki)

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Skripsi (Membership)

Suryo Hadi Wibowo, author

Analisis pengaruh komunitas merek pada media sosial terhadap customer relationship: studi kasus Honda Civic Indonesia = Brand community effects of social media analysis on customer relationship: case study Honda Civic Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Skripsi (Membership)

Sinulingga, Wita Elvirna, author

Pengaruh customer relations terhadap loyalitas konsumen (studi pada konsumen pemgiriman paket PT. Pos Indonesia, Jatinegara, 2012) = The effect of customer relations for consumer loyalty

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012

UI - Skripsi (Open)

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