Schneider, Susan C., author
Prentice-Hall, 1997
Buku Teks
Harvard Business Review Press, 2016
Buku Teks
Jackson, Susan E., author
South Westh Western College, 2000
Buku Teks
Harvard Business School Press, 1999
Buku Teks
Greenlaw, Paul S., author
Harper & Row, 1986
Buku Teks