See Allo

Nurul Khasanah, author

Gambaran kegiatan customer relationship management pada perusahaan pelanggan di RSAB Harapan Kita tahun 2008

Fakultas Kesehatan Masyarakat Universitas Indonesia, 2008

UI - Skripsi Open

Henry Vienayoko, author

Customer relationship management, kepuasan dan loyalitas pelanggan DHL Worldwide Express

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2003

UI - Tesis Membership

Barnes, James G., author

Secrets of customer relationship management = Rahasia manajemen hubungan pelanggan

Andi, 2003

Buku Teks

Christina Deni Rumiarti, author

Segmentasi pelanggan pada Customer Relationship Management di perusahaan ritel: studi kasus PT Gramedia Asri Media = Customer segmentation for customer relationship management on retail company: case study PT Gramedia Asri Media

Fakultas Ilmu Komputer Universitas Indonesia, 2017

UI - Tugas Akhir

Storbacka, Kaj, author

Customer relationship management

Mcgraw-Hill, 2001

Buku Teks

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