Cortoda, James W.
TQM for information system management: quality practices for continuous improvement/James W. Cortada
New York McGraw-Hill 1996,
 Buku Teks
Management information systems in libraries and information service
edited by Colin Harris
Taylor Graham, 1987
 Buku Teks
Information systems: study texts/BPP
BPP Publishing, 1992
 Buku Teks SO
Knowledge engineering : expert systems and information retrieval
edited by Irene Wormell
Taylor Graham , 1987
 Buku Teks
Information retrieval: data structures & algorithms
edited by William B. Frakes
Pretice-Hall , 1992
 Buku Teks SO
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