Kovacs, Diane K.
Facet Publishing, 2007
Buku Referensi
Hani Kusumaningsih, author
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2016
UI - Skripsi (Membership)
Kern, M. Kathleen, author
[American Management Association, ], 2009
eBooks
Ronan, Jana Smith
Libraries Unlimited, 2003
Buku Referensi
Cassell, Kay Ann, author
Neal-Schuman, an imprint of the American Library Association, 2013
Buku Teks