Soman, Dilip, author
Managing customer value: one stage at a time
World Scientific, 2010
 Buku Teks
Peppers, Don, author
Managing customer relationships : a strategic framework
John Wiley & Sons, 2011
 Buku Teks
Gatrell, Caroline, author
Managing part-time study : a guide for undergrauates and postgrauates
McGraw-Hill, 2006
 Buku Teks
Amos, Julie-Ann, author
Glorier business library : managing your time
Glorier International, 2001
 Buku Referensi
Beare, William
The Roman stage : a short history of latin drama in the time of the republic / William Beare
Methuen & Co., 1964
 Buku Teks
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