The Pfeiffer book of successful conflict management tools: the most enduring, effective, and valuable training activities for managing workplace conflict / Editor, Gordon, Jack
Pfeiffer, 2003
 Buku Teks
Managing and resolving workplace conflict
edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare
Emerald, 2016
 eBooks
Sheftel, Phoebe A., author
How to resolve conflict: management development
[American Society for Training & Development Press, American Society for Training & Development Press], 2001
 eBooks
Condliffe, Peter, author
Conflict management: a practical guide / Peter Condliffe
Tape Publications, 1991
 Buku Teks
Likert, Rensis
New ways of managing conflict / Rensis Likert, Jane Gibson Likert
McGraw-Hill, 1976
 Buku Teks
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