Weaver, Charles N.
Managing the four stages of TQM : how to achieve world-class performance/ Charles N Weaver
Syarikat First Agency, 1995
 Buku Teks
Compton, W. Dale, author
Engineering management : creating and managing world-class operations
Prentice-Hall, 1997
 Buku Teks
Margerison, Charles J.
Managing effective work groups / by Charles J. Margerison
McGraw-Hill , 1973
 Buku Teks
Rohrer
Managing through insight / by the staff Rohrer, Hibler and Replogie; editor, Charles D. Flory
The New American Library, 1969
 Buku Teks
Walton, Richard E
Managing conflict
Addison-Wesley, 1987
 Buku Teks
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