Baker, Sue, author
Principles of hotel front office operations
Continuum, 2000
 Buku Teks
Foster, Dennis L., author
Rooms at the Inn : front office operations and administration/ Foster Dennis L.,
McGraw-Hill, 1992
 Buku Teks
Bardi, James A., author
Hotel front office management
John Wiley & Sons, 2007
 Buku Teks
Ario Sampurno, author
Analisis prosedur pengawasan front office department pada hotel X dengan menggunakan object modelling
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2004
 UI - Tesis (Membership)
Go, Frank M.
Globalization strategy in the hotel industry / Frank M. Go and Ray Pine
Routledge , 1995
 Buku Teks
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