Wingate, Isabel B. (Isabel Barnum), author
Know your merchandise for retailers and consumers
McGraw-Hill, 1984
 Buku Teks
Nabilah Nindita Putri Rusman, author
Penggunaan strategi komunikasi dalam kampanye kesehatan Know Your Lemons = The communication strategy in Know Your Lemons health campaign
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Makalah dan Kertas Kerja
Indrayani Rafiqa, author
Analisis faktor-faktor yang mempengaruhi konsumen dalam proses pengambilan keputusan pembelian obat bebas: studi kasus konsumen di Jakarta) = Analysis of factors that affecting consumers decision making process of purchasing over the counter medication
2012
 UI - Tesis Open
Hamstra, Bruce, author
How therapists diagnose : seeing through the psychiatric eye : professional secrets you deserve to know-- and how they affect you and your family
St. Martin's Press, 1994
 Buku Teks
Reader digest consumer adviser : an action guide to your rights
editor by. James A. Maxwell
The Reader's Digest Association Inc., 1984
 Buku Referensi
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