King, Patricia
McGraw-Hill , 1984
Buku Teks
Dailey, Charles Alvin, 1923-, author
McGraw-Hill, 1976
Buku Teks
Philip, Tom
McGraw-Hill , 1983
Buku Teks
Kuzmits, Frank E., author
Dow Jones-Irwin, 1984
Buku Teks
revision consultant, Stew Hickman
[American Society for Training and Development Press, American Society for Training and Development Press], 2001
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