Crosby, Philip B., author
Quality without tears: the art of hassle-free management / Philip B. Crosby
N.Y. McGraw-Hill, 1984
 Buku Teks
Crosby, Philip B., author
Bu liulei de pin guan = quality without tears: the art of hassle-free management / Philip B. Crosby, translatorKelaosibi zhu ; Chen Yifen yi.
Tian Xia Wen Hua, 1995
 Buku Teks
Crosby, Philip B., author
Quality is free: the art of making quality certain Philip
McGraw-Hill, 1979
 Buku Teks
Yudha Hadie Irawan, author
Analisis Risiko Dan Penjaminan Keabsahan Hasil Uji Banding Eksternal Sebagai Pemenuhan Persyaratan Sistem Manajemen Mutu Laboratorium Uji Berdasarkan SNI ISO/IEC 17025:2017 = Risk Analysis and Assurance of the Validity of External Comparison Test Results as a Fulfillment of Quality Management System Requirements for the Test Laboratory of the Department of Civil and Environmental Engineering, Faculty of Engineering, University
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis (Membership)
Nursing quality measurement: Quality assurance methods for peer review/Edited by Alan Pearson
Chichester John Wiley & Sons 1987 ,
 Buku Teks
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