Crosby, Philip B., author
Quality without tears: the art of hassle-free management
McGraw-Hill, 1984
 Buku Teks
Crosby, Philip B., author
Bu liulei de pin guan = Quality without tears: the art of hassle-free management
Tian Xia Wen Hua, 1995
 Buku Teks
Crosby, Philip B., author
Quality is free: the art of making quality certain Philip
McGraw-Hill, 1979
 Buku Teks
Yudha Hadie Irawan, author
Analisis Risiko Dan Penjaminan Keabsahan Hasil Uji Banding Eksternal Sebagai Pemenuhan Persyaratan Sistem Manajemen Mutu Laboratorium Uji Berdasarkan SNI ISO/IEC 17025:2017 = Risk Analysis and Assurance of the Validity of External Comparison Test Results as a Fulfillment of Quality Management System Requirements for the Test Laboratory of the Department of Civil and Environmental Engineering, Faculty of Engineering, University
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis Membership
Amanda Citrakusuma, author
Analisis kualitas internal audit ditinjau dari international standards for the professional practice of internal auditing sppia dan quality assurance studi kasus bank x = An analysis of internal audit s quality based on international standard for the professional practice of internal auditing sppia and quality assurance case study in bank x
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis Membership
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