Crosby, Philip B., author
Quality is free: the art of making quality certain Philip
McGraw-Hill, 1979
 Buku Teks
Crosby, Philip B., author
Quality without tears: the art of hassle-free management
McGraw-Hill, 1984
 Buku Teks
Crosby, Philip B., author
Bu liulei de pin guan = Quality without tears: the art of hassle-free management
Tian Xia Wen Hua, 1995
 Buku Teks
Chestnut, Bill, author
Quality assurance : an Australian guide to ISO 9000 certification
Addison-Wesley Longman, 1997
 Buku Teks
Amanda Citrakusuma, author
Analisis kualitas internal audit ditinjau dari international standards for the professional practice of internal auditing sppia dan quality assurance studi kasus bank x = An analysis of internal audit s quality based on international standard for the professional practice of internal auditing sppia and quality assurance case study in bank x
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis Membership
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