See Allo

Crosby, Philip B., author

Quality is free: the art of making quality certain Philip

McGraw-Hill, 1979

Buku Teks

Crosby, Philip B., author

Quality without tears: the art of hassle-free management / Philip B. Crosby

N.Y. McGraw-Hill, 1984

Buku Teks

Crosby, Philip B., author

Bu liulei de pin guan = quality without tears: the art of hassle-free management / Philip B. Crosby, translatorKelaosibi zhu ; Chen Yifen yi.

Tian Xia Wen Hua, 1995

Buku Teks

Nursing quality measurement: Quality assurance methods for peer review/Edited by Alan Pearson

Chichester John Wiley & Sons 1987 ,

Buku Teks

Chestnut, Bill, author

Quality assurance : an Australian guide to ISO 9000 certification

Addison-Wesley Longman, 1997

Buku Teks

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