Pelton, Lou E., author
Marketing channels : a relationship management approach
McGraw-Hill Irwin, 2002
 Buku Teks
Marketing channels
Anne T. Coughlan, Eric Anderson, Louis W. Stern, Adel El-Ansary
Prentice-Hall, 2001
 Buku Teks
Rosenbloom, Bert, author
Marketing channels : a managment view
South Western Cengage Learning, 2012
 Buku Teks
Varey, Richard J., author
Relationship marketing : dialogue and networks in the e-commerce era
John Wiley & Sons, 2002
 Buku Teks
Megasari Widyaty, author
Analisis pengaruh penerapan relationship marketing terhadap keputusan nasabah perusahaan sekuritas dalam berinvestasi saham = Analysis on effects of implementing relationship marketing in decisions of securities companies' customers in stock investment
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
 UI - Tesis Open
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