Roman, Murray, author
Telemarketing campaigns that work! / Murray Roman
McGraw-Hill, 1983
 Buku Teks
Stone, Bob
Successful telemarketing : opportunities and techniques for increasing sales and profits/ Bob Stone and John Wyman
Prentice-Hall, 1986
 Buku Teks
Harry T. Yani Achsan, author
Perancangan sistem informasi telemarketing
Fakultas Ilmu Komputer Universitas Indonesia, 1998
 UI - Tesis (Membership)
Roman, Murray, author
Telephone marketing
McGraw-Hill, 1976
 Buku Teks
Goldner, Paul S., author
Red hot cold call selling
American Management Association;, 2006
 eBooks
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