Gorden, Reymond L.
Interviewing : strategy, technicques and tactics / Reymond L. Gorden
Dorsey Press, 1975
 Buku Teks
Gorden, Reymond L.
Interviewing : strategy, technicques and tactics / Reymond L. Gorden
Dorsey Press, 1980
 Buku Teks
Wallace, Harold R.
Personality development for work / Harold R. Wallace and L. Ann Masters
South-Western Educational, 1995
 Buku Teks
Hovland, Carl I., author
Communication and persuasion; psychological studies of opinion change / Carl I. Hovland, Irving L. Janis, Harold H. Kelley.
Yale University Press, 1966
 Buku Teks
/ James L. Latham
Ohio Marril , 1964
 Buku Teks
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