Managing health care : challenges for the 90s
edited by John J. Glynn, David A. Perkins
W.B. Saunders, 1995
 Buku Teks
Cunningham, Lynne, author
The quality connection in health care : integrating patient satisfaction and risk management
Jossey-Bass, 1991
 Buku Teks
Lighter, Donald E, author
Basics of health care performance improvement : a lean Six Sigma approach
Jones and Bartlett Publishers, 2013
 Buku Teks
Fallon, L. Fleming, author
Managing health organizations for quality and performance
Jones & Bartlett Learning, 2013
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Ross, Fiona
Nursing in primary health care : police into practice / Fiona Ross and Ann Mackenzie
Routledge , 1996
 Buku Teks
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