Spiegel, Allen D., author
Curing and caring : a review of the factors affecting the quality and acceptability of health care
Spectrum Publication, 1980
 Buku Teks
Ruswati, author
Faktor faktor yang memengaruhi keterlambatan proses rujukan maternal di fasilitas pelayanan kesehatan: literature review = Factors affecting delay in maternal referral process in health care facilities: literature review
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2022
 UI - Skripsi Membership
Hicks, Donald, author
Primary health care : a review
Her Majesty's Stationary Office, 1976
 Buku Teks
Egdahl, Richard H., author
Quality assurance in health care
Aspen Systems, 1976
 Buku Teks
Schmele, June A.
Quality management in nursing and health care
Delmar Publisher , 1996
 Buku Teks
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