Orlikoff, James E.
The board's role in quality care : a pratical guide for hospital trustees / James E. Orlikoff and Marry K. Totten
American Hospital Association, 1997
 Buku Teks
I Nyoman Satria Wijaya, author
Analisis proses pemulangan pasien rawat inap di Rumah Sakit BaliMed Karangasem Bali dengan pendekatan Lean Tahun 2018 = Discharge process of inpatients patients at BaliMed Hospital Karangasem Bali With Lean Approach in 2018
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2018
 UI - Tesis (Membership)
Irvani Syahrika, author
Studi kasus pemanfaatan pelayanan persalinan oleh pasien poliklinik kebidanan dan kandungan di Rumah Sakit YPK Mandiri 2017 = Case study of utilization of maternity services by patient policlinic of obstetrics and gynecology at YPK Mandiri Hospital 2017
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis (Membership)
Kazandjian, Vahe A., author
The epidemiology of quality
Aspen Publication, 1995
 Buku Teks
Uud Cahyono, author
Analisis mutu pelayanan Rumah Sakit Bhineka Bakti Husada yang telah lulus akreditasi ditinjau dari kriteria malcolm baldrige = Services quality analysis from the malcolm baldrige criteria at bhineka bakti husada hospital has passed accreditation
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2012
 UI - Tesis (Open)
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