Treece, Marla, author
Succesful communication for business sand the profession
Allyn and Bacon, 1994
 Buku Teks
Ewald, Helen Rothschild, author
Business communication
Prentice-Hall International, 1997
 Buku Teks
Locker, Kitty O., author
Business and administrative communication
McGraw-Hill/Irwin, 2000
 Buku Teks
Locker, Kitty O., author
Business and administrative communication
McGraw-Hill, 2013
 Buku Teks
Locker, Kitty O., author
Business and administrative communication
Irwin, 1995
 Buku Referensi
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