Harvard Business School Press, 2000
Buku Teks
Ballou, Ronald H., author
Prentice-Hall, 2004
Buku Teks
Kildow, Betty A., author
American Management Association, 2011
Buku Teks
Sodhi, ManMohan S., author
[Springer, ], 2012
eBooks
Luo, Wenping, author
Cengage Learninge, 2012
Buku Teks