See Allo

Stinnett, Bill, author

Think like your customer

Elex Media Komputindo, 2005

Buku Teks

M. Widya Putri, author

Analisis pengaruh customer's perceived value terhadap minat beli ulang produk fashion pakaian H&M saat berwisata ke luar negeri = Analysis on the influence of customer's perceived value on repurchase intention of apparel fashion product of H&M while travelling abroad

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016

UI - Skripsi Membership

Sri Wulandari Ningrum, author

Strategi dalam peningkatan customer satisfaction dan customer loyalty berdasarkan faktor-faktor customer perceived value pada Grandkemang Hotel Jakarta = Strategies to increase customer satisfaction and customer loyalty based on customer perceived values factors in Grandkemang Hotel Jakarta

Fakultas Teknik Universitas Indonesia, 2019

UI - Skripsi Membership

Stinnett, Bill, author

Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy

McGraw-Hill, 2005

Buku Teks

Sinaga, Dian, author

Pengaruh perceived employee emotional competence terhadap customer satisfaction dan loyalty-peran mediasi rapport = Effects of perceived employee emotional competence on customer satisfaction and loyalty the mediating role of rapport

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi Membership

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