In search of quality : 4 perspektif unik, 43 wawasan berbeda = In search of quality / editor, Ken Shelton; alih bahasa, Bern Hidayat
editor, Ken Shelton; alih bahasa, Bern Hidayat
Gramedia Pustaka Utama, 1997
 Buku Teks
Hiam, Alexander, author
Clossing quality gap leson from American's leading companies
Prentice-Hall, 1992
 Buku Teks
Seymour, Daniel T.
On Q : causing quality in higher education / Daniel T. Seymour
Oryx Press , 1993
 Buku Teks
Yankelovich, Daniel
The changing values on campus: political and personal attitudes of today's college students / by Daniel Yankelovich, inc
Washington Square Press, 1972
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Welch, Jack, author
Jack: straight from the gut
Warner Books, 2001
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