Woolcott, Lysbeth A., author
Komunikasi bisnis untuk sekretaris = Communication for business and scretarial students
Erlangga, 1990
 Buku Teks
Woolcott, Lysbeth A., author
Komunikasi bisnis untuk sekretaris = Communication for business and scretarial students / Lysbeth .A. Woolcott, Wendy R. Unwin; alih bahasa, Evita Kandom
Erlangga , 1993
 Buku Teks
Treece, Malra, author
Communication for business and the professions
Allyn and Bacon, 1989
 Buku Teks
Orey, Maureen, author
Communication skills training
American Society for Training and Development Press;, 2004
 eBooks
Murphy, Herta A., author
Effective business communications
McGraw-Hill , 1984
 Buku Teks
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