See Allo

Mutu terpadu dalam manajemen pembelian & pemasuk =Total quality in purchasing and supplier management/ Ricardo R. Fernandez Penerjemah Edi Nugroho

Pustaka Binaman Presindo, 1996

Buku Teks

Rini Yamasari, author

Analisis pengaruh penerapan total quality management tqm terhadap fleksibilitas operasional external flexibility dan internal robustness studi kasus RSUPN Dr Cipto Mangunkusumo = The influence of total quality management tqm on operatonal flexibility external flexibility and internal robustness a case study RSUPN Dr Cipto Mangnkusumo

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Skripsi (Membership)

Russell, Roberta S., author

Production and aperations management : focusing on quality and competitiveness

Prentice-Hall, 1995

Buku Teks

Juran, J. M. (Joseph M.), 1904-2008, author

Merancang mutu : ancangan baru mewujudkan mutu ke dalam barang dan jasa

Pustaka Binaman Pressindo, 1996

Buku Teks

Juran, J. M. (Joseph M.), 1904-2008, author

Juran on quality by design the new steps for planning quality into goods and services

The Free Press , 1992

Buku Teks

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