Martin, Lawrence L.
Total quality management in human service organizations / Lawrence L. Martin
Sage Publications,Inc., 1993
Buku Teks
Skills for efective human service management/ Editor by: Richard L. Edwards and John A. Yankey
Nasw press, 1995
Buku Teks
Hasenfeld, Yeheskel, author
Human services as complex organizations
Sage, 2016
Buku Teks
Lewis, Judith A.
Management of human service programs / Judith A. Lewis, Michael D. Lewis, Federico Souflee
Brooks/Cole, 1991
Buku Teks
Hall, Milton
Employee Training In The Public Service / by Milton Hall
Civil Service Assembly, 1948
Buku Teks
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