See Allo

Bligh, Philip, author

John Wiley & Sons, 2004

Buku Teks

Bligh, Philip, author

John Wiley & Sons, 2004

Buku Teks

Dyche`, Jill, author

The CRM handbook : a business guide to customer relationship management

Addison-Wesley, 2002

Buku Referensi

Tria Sinta, author

Perancangan model fitur CRM pada perusahaan penyedia layanan transaksi elektronis berdasarkan kerangka kerja front CRM = Design of CRM features model on electronic transaction services provider company based on front CRM framework

Fakultas Ilmu Komputer Universitas Indonesia, 2013

UI - Tesis Membership

Genta Ridzqi Merdeka, author

Perencanaan program E-CRM untuk meningkatkan brand advocacy genesa = E-CRM program plannning to improve brand advocacy of genesa

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2020

UI - Tugas Akhir

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