Storbacka, Kaj, author
Mcgraw-Hill, 2001
Buku Teks
Buttle, francais, author
Elsevier/Butterworth-Heinemann, 2009
Buku Teks
Barnes, James G., author
Andi, 2003
Buku Teks
Henry Vienayoko, author
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2003
UI - Tesis (Membership)
Harvard Business School Publication, 2001
Buku Teks