See Allo

Stone, Merlin, author

Customer Relationship Marketing

Crest, 2001

Buku Teks

Naufalia, author

Efektivitas customer relationship marketing Carrefour loyalitas pada multi retail = The effectiveness of customer relationship marketing in Carrefour multi retail loyalty

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi (Membership)

Bayu Auguste Bartholdi, author

Analisis dampak pemasaran relasional terhadap loyalitas pelanggan dalam perspektif nasabah: studi kasus Bank Mandiri Cabang Bintaro Jaya = Analysis the impact of relationship marketing on customer loyalty in customer perspective: case study Bank Mandiri Bintaro Jaya branch

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Skripsi (Open)

Linoff, Gordon S., author

Data mining techniques: for marketing, sales, and customer relationship management

Wiley publishing, 2011

Buku Teks

Maria Tries, author

Application of relationship marketing strategy and customer satisfaction as a measurement of success : a case study of American Consolidation Services (ACS) Indonesia

2001

UI - Tesis (Membership)

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