International Franchise Business Management, 2007
Buku Teks
Mancuso, Joseph, author
Simon & Schuster , 1993
Buku Teks
Butarbutar, Serirama, author
Universitas Indonesia, 2000
UI - Tesis (Membership)
Babb, Hugh W., author
Harper and Row , 1969
Buku Teks
Mendelson, Martin, author
Pustaka Binawan Pressindo, 1997
Buku Referensi