Amalia Suzianti, author
Analisis biaya kualitas pada RS XYZ
2000
 UI - Skripsi Membership
Arila Suriosasti, author
Analisis pengaruh pengalaman komunitas online terhadap sikap pada produk, perusahaan dan kualitas pelayanan yang dipersepsikan = The impact of online community experience on attitude towards product, attitude towards company and perceived service quality
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi Open
Ediashta Narendra Amarussalam, author
Analisis Pengaruh Kualitas Layanan Multichannel Terhadap Intensi Penggunaan Kembali Layanan Multichannel = Analysis of Multichannel Service Delivery Quality on Customers Continued Engagement Intention
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership
Razaq Muchtar Syahmi, author
Analisis kualitas pelayanan administrasi Departemen Teknik Industri UI menggunakan metode servqual = Analysis of quality of service administration Department Of Industrial Engineering UI using servqual
Fakultas Teknik Universitas Indonesia, 2014
 UI - Skripsi Membership
Wahyu Dwi Kusumandani, author
Pengaruh kualitas pelayanan terhadap reputasi lembaga (studi pada Tenaga Kerja Indonesia di Perusahaan Penempatan Tenaga Kerja Indonesia Swasta Depok terhadap Badan Nasional Penempatan dan Perlindungan TKI) = Effect of quality of service against reputation institute (studies in Indonesian Manpower Placement Company in the Labor against Depok Indonesia National Agency of Private Placement and Protection of TKI)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi Open
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