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Achmad Sofyandi, author

Usulan dan analisis kepuasan pelanggan pada tiga bidang usaha profit badan pengelola gedung Manggala Wanabakti = Proposal and analysis for customer satisfaction on three profit business units Manggala Wanabakti Building Management

Fakultas Teknik Universitas Indonesia, 2004

UI - Skripsi Membership

Rosmaitaliza, author

Analisis kepuasan pelanggan terhadap lima dimensi mutu pelayanan poliklinik RSUD Karawang dalam diagram kartesius = Customer satisfaction analysis on five dimensions of quality of service in output delivery RSUD Karawang with cartesius diagram

Fakultas Kesehatan Masyarakat Universitas Indonesia, 2014

UI - Tesis Membership

Nidia Ardina, author

Analisis kepuasan pelanggan tentang kualitas layanan call center PT Garuda Indonesia = Customer satisfaction analysis on quality of service call center PT Garuda Indonesia

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014

UI - Skripsi Membership

Dian Maradona, author

Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi Membership

Fawaz Imam Subkhi, author

Pengaruh rebranding terhadap loyalitas pelanggan melalui kepuasan pelanggan (Studi pada konsumen gojek di Jabodetabek) = The Effects of rebranding towards customer loyalty through customer satisfaction (Study Case on Gojek’s Consumers in Jabodetabek)

Fakultas Ilmu Administrasi Universitas Indonesia, 2020

UI - Skripsi Membership

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