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Nadia Aprilia, author

Analisis hubungan antara customer satisfaction dan employee satisfaction pada dealer mobil Jepang

Fakultas Teknik Universitas Indonesia, 2006

UI - Skripsi Membership

Berlian Temara, author

Analisis pengaruh faktor switching cost sebagai moderasi hubungan antara customer perceived value customer satisfaction dan customer loyalty studi pada konsumen perusahaan pembiayaan = Analysis of switching cost factor as relationship moderation between customer perceived value customer satisfaction and customer loyalty study on consumer of financing company

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis Membership

Arifah Nur Huda, author

Analisis Hubungan Antara Eco Servqual Dan Customer Satisfaction Dengan Peran Moderasi Gender, Serta Revisit Intention Pada Green Hotel Di Indonesia = Analysis of the Relationship Between Eco Servqual and Customer Satisfaction with the Role of Gender Moderation, and Revisit Intention to Green Hotels in Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Tesis Membership

Muhammad Rezky Rahmansyah, author

Pengaruh customer engagement experiences dengan hubungan antara satisfaction dan loyalty intention pada model bisnis freemium = The influence of customer engagement experiences between satisfaction and loyalty relationships on freemium business model

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020

UI - Tesis Membership

Deny Nugroho Rasuanto, author

Analisis hubungan antara supply chain management performance dengan customer satisfaction pada SBU Total Logistik PT Pos Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2006

UI - Tesis Membership

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