See Allo

Heskett, James L., author

Fuwuye de jingying celue = managing in the service economy = 服務業的經營策略 / James L. Heskett ; Haisikaite zhu ; Wang Kejie, Li Huiju he yi.

Tian Xia Wen Hua, 1987

Buku Teks

Fitzsimmons, James A., author

Service management : service model software

2004

Multimedia

Lovelock, Christopher H., author

Managing services : marketing, operations, and human resources

Prentice-Hall, 1992

Buku Teks

Joseph, William, author

Professional service management

McGraw-Hill, 1983

Buku Teks

Fitzsimmons, James A., author

Service management : student CD-ROM

[Publisher not identified], 2004

Multimedia

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