Andersen, Bjorn
Business process improvement toolbox
Buku Teks
Watkins, Michael, author
Breakthrough business negotiation : a toolbox for managers
Jossey-Bass, 2002
Buku Teks
The Total process improvement integration of business process reengineering and TQM Bernadus Nugroho
Artikel Jurnal
Bernadus Nugroho, author
The total process improvement: integration of business process reengineering and TQM
1996
Artikel Jurnal
Daniel Sheldy Sucipto, author
Perancangan Perbaikan Proses Layanan Satu Hari pada Perusahaan Jasa Otomotif dengan Pendekatan Business Process Improvement = Process Improvement for One-Day Service of Automotive Service Companies with Business Process Improvement Approach
Fakultas Teknik Universitas Indonesia, 2022
UI - Skripsi (Membership)
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