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Bahtiar Rifai, author

Pengaruh Banking Service Quality Terhadap Tingkat Kepuasan Nasabah Dan Word Of Mouth Studi Kasus Nasabah Bank Syariah Mandiri = Effect of quality service customer satisfaction levels and word of mouth : case study customers of Bank Syariah Mandiri

Program Pascasarjana Universitas Indonesia, 2011

UI - Tesis Open

Muhammad Rifki Aziz, author

Studi Komparasi E-Service Quality pada Mobile Banking Bank Syariah Indonesia dan Bank Negara Indonesia serta Analisis Kepuasan Nasabah = Comparative Study of E-Service Quality on Mobile Banking of Bank Syariah Indonesia and Bank Negara Indonesia and Analysis of Customer Satisfaction

Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022

UI - Skripsi Membership

Iwana Zarly Afiqoh, author

Analisis Service Quality, Satisfaction, dan Attitudinal Loyalty pada Nasabah Bank Syariah di Indonesia dengan di-Moderasi oleh Religiosity = Analysis of service quality, satisfaction, and attitudinal loyalty to Islamic bank customers in Indonesia moderated by religiosity

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021

UI - Skripsi Membership

Widya Savitri, author

Pengaruh kinerja humas dan respon nasabah terhadap citra perusahaan : studi kasus pada Bank Syariah Mandiri

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2006

UI - Tesis Membership

Shinta Partiwi Yuliani, author

Analisis pengaruh kualitas pelayanan, kepuasan konsumen, dan Experiental Marketing terhadap Word of Mouth: studi kasus pada Taman Pengembangan Anak Makara Fakultas Psikologi Universitas Indonesia = the Effect of service quality , customer satisfaction, and experimental marketing toward Word of Mouth: case study Taman Pengembangan Anak Makara of Faculty of Psychology at Universitas of Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Skripsi Open

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