Reni Wahyuni, author
Analisis pengaruh service quality, perceived value, satisfaction, dan involvement terhadap behavioral intentions penumpang. Studi kasus: Transjakarta Busway = Analysis of effect of service quality, perceived value, satisfaction, and involvement toward behavioral intentions of passengers. Case study: Transjakarta Busway
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi (Open)
Asrianda Syah Putra, author
Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis (Membership)
Achmad Irdani Fadlurrahman, author
Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Siti Kairani, author
Analisis pengaruh kualitas jasa nilai dan kepuasan terhadap niat perilaku konsumen (Studi kasus Lembaga Bahasa I Can Read) = Analyzing the effect of service quality value and customer satisfaction to behavioral intentions (Case study I Can Read Literacy)
2014
 UI - Skripsi (Membership)
Shantiana Rumiris P., author
Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi (Open)
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