Ni Luh Nicken Sumbariana Sugusta, author
Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2011
 UI - Tesis Open
Deny Nursyahdi, author
Analisis Service Experience Design dan pengaruhnya terhadap Customer Satisfaction : studi kasus dan penerapannya di XL Axiata = Analysis of Service Experience Design and its impact on Customer Satisfaction : case studies and application in XL Axiata / Deny Nursyahdi
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Membership
Dedi Kurniawan, author
Pengaruh dan hubungan personal selling dan sales promotion terhadap kepuasan nasabah pada PT Bank BNI Syariah kantor cabang Bekasi = The effect and relationship of personal selling and sales promotion on customer satisfaction in PT Bank BNI Syariah branch office of Bekasi
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi Membership
Dwi Ima Nurcahya, author
Tingkat kepuasan pengguna terhadap pelayanan KRL Commuter line rute Bogor-Jakarta Kota = Customer satisfaction rate in regard with the service of Commuter line at Bogor-Jakarta Kota route
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi Membership
Ario Timur, author
Strengthening customer and employee satisfaction PT. Xl. Axiata TBK: an nps approach
2012
 UI - Tesis Open
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