Shinta Mustikarini, author
Analisis proses pembentukan dan jenis loyalitas terhadap merek melalui kepuasan layanan bank : studi kasus bank BJB = forming process and type of loyalty analysis to a brand through banking service satisfaction : case study bank BJB
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Tesis (Open)
Taufik Ghafur, author
Analisis pengaruh komunitas merek yang berbasis media sosial terhadap brand community markers, value creation practices, kepercayaan merek dan loyalitas merek (studi kasus twitter PT. Bank Negara Indonesia) = Analysis effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty (case study twitter of PT. Bank Negara Indonesia)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Kristo Aji Purba, author
Pengaruh Kualitas Layanan Elektronik Terhadap Loyalitas Melalui Kepuasan Nasabah Pengguna Mobile Banking = The Effect of Electronic Service Quality on Loyalty Through Customer Satisfaction of Mobile Banking Users
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Rai Kusumah Jayanenggala, author
Analisis Pengaruh Pengalaman Merek Terhadap Kesetian Merek Melalui Kepuasan Merek Dan Kepercayaan Merek (Studi Pada Maskapai Penerbangan Lion Air) = Analyze The Influence of Brand Experience Toward Brand Loyalty Through Brand Satisfaction And Brand Trust ( Study of Lion Air Indonesia Airline)
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Sarina Rulita, author
Telaah hukum terhadap SK pengangkatan DPRD sebagai agunan: studi kasus Bank BJB kantor wilayah II = The law study of decree of appointment of the regional parliament as collateral: Bank BJB regional office II case study
Universitas Indonesia, 2016
 UI - Skripsi (Membership)
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