See Allo

Cortada, James W., author

TQM for sales and marketing management

McGraw-Hill, 1993

Buku Teks

Johnson, Lewis K., author

Sales and marketing management : text and cases

Allyn and Bacon, 1957

Buku Teks

Bolt, Gordon, author

Encyclopaedia of management : marketing and sales vol. 6

Crest publishing, 1999

Buku Referensi

Ho, Samuel K., author

Encyclopaedia of management; TQM

Crest publishing, 1999

Buku Referensi

Linoff, Gordon S., author

Data mining techniques: for marketing, sales, and customer relationship management

Wiley publishing, 2011

Buku Teks

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