Annisa Lucky Ariastuti, author
Analisa Pengaruh terhadap persaingan dalam mencapai kepuasan pelanggan perusahaan precast di Indonesia = The effect of value chain analysis on competition in achieving customer satisfaction at Indonesia's precast company
2012
 UI - Skripsi (Open)
Kajian tentang kepuasan pelanggan terhadap pelayanan sehubungan dengan penerapan ISO 9001 : 2000 pada perusahaan beton pracetak (Studi kasus PT. Pacific Prestress Indonesia) = Study of customer satisfaction for service according to performance of ISO 9001:2000 in a company of manufactur precast concrete (Case study in PT. Pacific Prestress Indonesia)
Fakultas Teknik Universitas Indonesia, 2006
 UI - Skripsi (Membership)
Kajian tentang kepuasan pelanggan terhadap mutu produk sehubungan dengan penerapan ISO 9001:2000 pada perusahaan beton pracetak: studi kasus PT. Pacific Prestress Indonesia = Study of customer satisfaction for quality of product according to performance of ISO 9001:2000 in a company of manufactur precast concrete: case study in PT. Pacific Prestress Indonesia
Fakultas Teknik Universitas Indonesia, [2006;2006, 2006]
 UI - Skripsi (Membership)
Nurul Annisa, author
Analisis customer lifetime value pada pelanggan perusahaan e-commerce di Indonesia = Customer lifetime value analysis of customer on e commerce company in Indonesia
Fakultas Teknik Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Sihaloho, Ifka Desy A., author
Pengaruh Customer Perceived Value terhadap Word of Mouth pelanggan Garuda Indonesia: studi pelanggan di Depok = The effect of customer perceived value to word Of mouth : study to Garuda Indonesia customer in Depok
Universitas Indonesia, 2012
 UI - Skripsi (Open)
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