Yoseph Sandhi Wicaksono, author
Analisis kualitas penerbangan (AIRQUAL) di Indonesia : hubungan terhadap kepuasan pelanggan, repurchase intention, serta word-of-mouth = Analysis of airline quality (AIRQUAL) in Indonesia : in relationship with customer satisfaction, repurchase intention, and word-of-mouth
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Open
Dimas Pandu Pradana, author
The impact of e-service quality and customer satisfaction on repurchase intention: airline e-ticketing service in Indonesia = Pengaruh kualitas e-servis dan kepuasan pelanggan di niat pembelian kembali: servis e-ticketing maskapai penerbangan di Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi Membership
Efri Yunaidi, author
Aplikasi metode taguchi dan ordered logit untuk peningkatan kualitas pelayanan jasa maskapai penerbangan low cost carrier (LCC) = Aplication of taguchi method and ordered logit to enhance service quality in low cost carrier (LCC) airline industry / Efri Yunaidi
Fakultas Teknik Universitas Indonesia, 2015
 UI - Tesis Membership
Diki Hartanto, author
Strategi operasi maskapai penerbangan Indonesia paska pandemi = Airlines operation strategy after the covid-19 pandemic.
Fakultas Teknik Universitas Indonesia, 2021
 UI - Tesis Membership
Sari Anastasia, author
Upaya peningkatan kualitas pelayanan jasa penerbangan berlayanan penuh di Indonesia = Efforts to improve the quality of full service airlines in Indonesia
Fakultas Teknik Universitas Indonesia, 2017
 UI - Skripsi Membership
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