Graban, Mark, author
Lean hospitals : improving quality, patient safety, and employee engagement
CRC Press, 2012
 Buku Teks
d SAGES manual of quality, outcomes and patient safety
edited by David S. Tichansky, John Morton and Daniel B. Jones
Springer, 2012
 eBooks
Ellen Rismah Rivani, author
Analisis Pengaruh Quality of Work Life Terhadap Employee Engagement pada BNI Margonda Depok = An Analysis The Influence of Quality of Work Life on Employee Engagement at BNI Margonda Depok
Fakultas Ilmu Administrasi Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Garber, Peter R., author
Coaching employee engagement training
American Society for Training & Development, 2011
 eBooks
Garber, Peter R., author
Coaching employee engagement training
ASTD Press, 2011
 Buku Teks
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