Maryati, author
Tingkat Kepuasan dan Loyalitas Pelanggan Tunai dan Jaminan Non-PERTAMINA di Unit Rawat Jalan Poloklinik Spesialis Rumah Sakit Pertamina Jaya Jakarta Tahun 2009 = The Satisfaction and Loyalty Level of Cash Non-PERTAMINA Guaranteed Customers in Outpatient Department of Specialist Clinics in Pertamina Jaya Jakarta Hospital in 2009
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2009
 UI - Tesis Open
Sri Wulandari Ningrum, author
Strategi dalam peningkatan customer satisfaction dan customer loyalty berdasarkan faktor-faktor customer perceived value pada Grandkemang Hotel Jakarta = Strategies to increase customer satisfaction and customer loyalty based on customer perceived values factors in Grandkemang Hotel Jakarta
Fakultas Teknik Universitas Indonesia, 2019
 UI - Skripsi Membership
Taruna Sandy Pradhana, author
Analisis Loyalitas Terhadap Penyedia Layanan Telekomunikasi Dengan Peran Mendasar Consumer Brand Engagement (Studi kasus: Pengguna Provider By.U) = Analysis of Loyalty to Telecommunication Service Providers With the Fundamental Role Consumer Brand Engagement (Case Study: User Provider By.U)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Skripsi Membership
Simamora, Nikolas, author
Pengaruh kualitas layanan dan kepuasan terhadap loyalitas nasabah layanan cash management Bank UOB = Influence of service quality and satisfaction and customer loyalty of cash management services Bank UOB
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis Membership
Prilly Puspa Karina, author
Pengaruh logo self identity, logo functional benefit, dan logo aesthetic appeal terhadap logo identification dan customer commitment pada merek Apple dan Samsung = The influence, of logo self identity, logo functional benefit and logo aesthetic appeal toward logo identification and customer commitment on Apple and Samsung brand
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
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