Best, Roger J.,author
Market-based: strategies for growing customer value and profitability management
Person, 2013
 Buku Teks
Ammar Nashir, author
Penerapan metode customer lifetime value dan customer profitability analysis dalam menganalisa customer profitability pada perusahaan distribusi farmasi = Application of customer lifetime value and customer profitability analysis methods in analyzing customer profitability in pharmaceutical distribution company
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)
Margaretha Meiliana, author
Pengelolaan profitabilitas pelanggan melalui customer lifetime value (CLV) pada perusahaan peternakan ayam petelur = Managing customer profitability through customer lifetime value (VLV) on layer poultry company
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Simson Arifin, author
Key account management: Factor-faktor yang mempengaruhi customer profitability pada pasar pembiayaan mobil bekas = Key account management: Factors effect on customer profitability at used car finance market
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tugas Akhir
Dicky Ghozali, author
lmplementasi customer lifetime value (CLV) dalam mengelola profitabilitas klien di perusahaan pelayaran = Implementation of customer lifetime value (CLV) to manage client profitability in maritime industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
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