Morrison, Terri, author
Kiss, bow, or shake hands, sales and marketing : the essential cultural guide--from presentations and promotions to communicating and closing
McGraw-Hill, 2012
 Buku Teks
Coates, Margrit, author
Hands-on healing for pets : the animal lover's essential guide to using healing energy
Rider, 2003
 Buku Teks
Daniel Aditama, author
Analisis peran advertising dan sales promotions dalam menciptakan brand equity studi kasus: coca cola = Examining the role of advertising and sales promotions in brand equity creation case study: coca cola
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Berko, Roy M, author
Communicating
Houghton Miffiln, 2001
 Buku Teks
Ko, Un, author
ChaRyong's kiss
Youngkyo Publishing Co., Ltd, 2011
 Buku Teks
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