Pine, B. Joseph, author
Infinite possibility : creating customer value on the digital frontier
Berrett-Koehler, 2011
 Buku Teks
Muthia Ramadhani, author
Analisis Segmentasi Pelanggan pada Toko Fashion Online = Customer Segmentation Analysis in Online Fashion Store
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership
Burgelman, Robert A., author
Inside corporate innovation : strategy, structure, and managerial skills
Collier-Macmillan, 1986
 Buku Teks
Lydya Apriliasari Haryani, author
Analisis pengaruh faktor service quality terhadap perceived value konsumen : studi kasus konsumen Starbucks di Jakarta = Analysis of factors influence of service quality to perceived value consumers : study case Starbucks?s customer in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Dundon, Elaine, author
The seeds of innovation: cultivating the synergy that fosters new ideas
American Management Association, 2002
 eBooks
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