Evans, James Robert, 1950-, author
The management and control of quality
South Western Cengage Learning, 2011
 Buku Teks
Evans, James Robert, 1950-, author
The management and control of quality
South-Western, 2002
 Buku Teks
Evans, James Robert, 1950-, author
The managemant and control of quality
South-Western, 1996
 Buku Teks
Aikens, C. Harold, author
Quality: a corporate force: managing for excellence
Pearson/Prentice Hall, 2006
 Buku Teks
Hradesky, John L., author
Total quality management handbook
McGraw-Hill, 1995
 Buku Referensi
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