Rosenbloom, Bert, author
Marketing channels : a managment view
South Western Cengage Learning, 2012
 Buku Teks
Buskirk, Richard Hobart, 1927-, author
Principles of marketing : the management view
Holt Rinehart, 1961
 Buku Teks
Buskirk, Richard Hobart, 1927-, author
Principles of marketing : the management view
Holt Rinehart, 1970
 Buku Teks
Parkinson, Cyril Northcote, 1909-1993, author
The essence of managment
Federal Publications, [Date of publication not identified]
 Buku Teks
Ardi Sama, author
Mengukur nilai ekonomis sistem marketing customer information file untuk mendukung customer relationship managment dalam meningkatkan profitabilitas pada industri perbankan
Fakultas Ilmu Komputer Universitas Indonesia, 2001
 UI - Tesis (Membership)
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